FAQs

We offer standard shipping options with TRAX courier as our shipping partner.

Shipping times vary depending on your location and the shipping method chosen. Typically, orders are processed within 1-2 business days, and standard shipping takes 3-5 business days.

No, we don’t offer international shipping.

Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to track your order on our website or the carrier's website.

If your order hasn't arrived within the expected timeframe, please contact our customer service team, and we'll be happy to assist you.

To initiate a return or exchange, please contact our customer service team, and they will guide you through the process.

Certain items such as perishable goods, personalized items, and gift cards cannot be returned.

Return shipping costs are the responsibility of the customer unless the return is due to a mistake on our part.

Once we receive your returned item, it typically takes 3-5 business days to process the return and issue a refund.

You can find detailed product information, including specifications and features, on the product page.

We strive to provide accurate product images, but please note that colors may vary slightly due to different monitor settings.

Yes, all of our products are genuine and authentic.

We accept major credit cards, and other secure payment methods.

Yes, we use industry-standard encryption technology to protect your payment information.

Yes, we offer installment payment options through our third-party payment provider.

You can download a copy of your invoice from your account dashboard after logging in.

No, we do not have any hidden fees. The price you see at checkout is the final price.

You can create an account by clicking on the "Sign Up" or "Register" link on our website and following the instructions.

Yes, you can place an order as a guest without creating an account. However, creating an account allows you to track your order history and save your information for faster checkout in the future.

To edit or cancel your order, please contact our customer service team as soon as possible, and we'll do our best to accommodate your request.

Yes, you can view your order history by logging into your account and accessing the "Order History" section.

If your order has not yet shipped, you can update your shipping address by logging into your account and editing your address details. If your order has already shipped, please contact our customer service team for assistance.

If you're experiencing technical difficulties, please try clearing your browser cache and cookies or using a different browser. If the issue persists, please contact our customer service team for assistance.

You can reset your password by clicking on the "Forgot Password" link on the login page and following the instructions.

Website issues may occur due to various reasons such as high traffic or maintenance. If you encounter any issues, please try again later or contact our technical support team for assistance.

Yes, you can reach our customer support team via phone at 03137100876 or email at aabfashiongallery@gmail.com.

We take your privacy and security seriously and use industry-standard encryption technology to protect your personal information.

We do not share your information with third parties except as necessary to process your order or comply with legal requirements.

Yes, your payment information is secure. We do not store your payment details on our servers, and all transactions are encrypted.

We use cookies and similar technologies to improve your browsing experience and analyze website traffic. You can learn more about our cookie and data tracking policies in our Privacy Policy.

You can check the product's availability on the product page. If the product is out of stock, you can sign up to receive notifications when it becomes available again.

We strive to restock popular items as soon as possible. You can sign up to receive notifications when an out-of-stock item is back in stock.

Yes, we offer gift cards in various denominations. Gift cards are delivered via email and can be used to purchase products on our website.

To use a promotional code, simply enter it at checkout in the designated field. The discount will be applied to your order total.

Gift cards and promotional codes may have certain terms and conditions, such as expiration dates or usage limits. Please refer to the terms associated with each gift card or promotional code for details.

Yes, we have a loyalty program that rewards you for your purchases. You can earn points for every dollar spent, which can be redeemed for discounts on future purchases.

You can sign up for our newsletter to receive updates on new products, promotions, and exclusive offers.

Yes, you can follow us on Facebook, Instagram and Youtube to stay connected and informed about our latest news and updates.